You have set up your user account, but are not yet linked to your Company Account in OEKO-TEX® Connect, when you see the page “You are not yet associated with a company” and you are a new customer who has not certified before and is not in a certification process with OEKO-TEX® yet.
If you are, please contact your accredited Certification Body contact person, so they can verify you as a user as well as your Company Account. Your contact person will coordinate with the OEKO-TEX® support to link your user account with your Company account (1-2 business days). You will receive a confirmation e-mail from your contact person or info@oekotex.com confirming linking has been completed and your account is ready to be used.
New customer:
- Select Register
- Fill in the information about your company. Start by selecting the country — the country you choose determines the rest of the address format. For some countries you must also select a province/state/sub-region. The zip code is required in the format used in the selected country.
- When all of the information is filled in, select Register. You will land on the OEKO-TEX® Connect dashboard for the company you just registered — the company name is shown in the top-left corner. From here you can start an application for any of the OEKO-TEX® certificates, or continue to a MADE IN GREEN registration.
Only one registration per company allowed
A company can only be registered once. If you try to register a company that is the same as, or very similar to, one that already exists in the OEKO-TEX® database, you cannot proceed. OEKO-TEX® support reviews these company registrations. Once reviewed you will get a notification from info@oekotex.com. If you have mistakenly submitted a company registration, please contact your accredited Certification Body contact person, so they can verify you as a user as well as your Company Account. Your contact person will coordinate with the OEKO-TEX® support to link your user account with your Company account (1-2 business days).